Privacy Policy

Data Controller – Who is responsible for data processing?

Identity: Tobe Total
Email: info@tobetotal.com
Contact: Alberto Ortíz Ascencio
Domain Name: tobetotal.com

Purposes – Why do we process your data?

In compliance with the General Data Protection Regulation (GDPR), we inform you that we will process the data you provide to us for the following purposes:

  • Manage the contracting of services through the Platform, including billing and delivery.
  • Periodically send communications about services, events, and news related to the activities carried out by Tobe Total via any means (phone, postal mail, or email), unless otherwise indicated, or unless the user objects or revokes their consent.
  • Send commercial and/or promotional information related to the contracted services and value-added services for end users unless otherwise indicated or unless the user objects or revokes their consent.
  • Comply with legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.
  • Transfer data to authorities and bodies when required in accordance with legal and regulatory provisions.

Categories of Data – What data do we process?

For the purposes mentioned above, Tobe Total manages the following categories of data:

  • Identification Data
  • Metadata of electronic communications
  • Commercial information data. If the user provides data of third parties, they declare to have the consent of these individuals and agree to convey the information contained in this clause, exempting Tobe Total from any liability in this regard. However, Tobe Total may carry out verifications to verify this fact, taking the due diligence measures that correspond according to data protection regulations.

Legitimacy – What is the legal basis for data processing?

The processing of data for the purpose of sending periodic newsletters about services, events, and news related to our professional activity is based on the consent of the data subject, expressly requested to carry out these processes, in accordance with current regulations. Additionally, the processing of data related to offers or collaborations is based on the user's consent who submits their data, which can be withdrawn at any time, although this may affect the fluidity of communication and the completion of the desired processes. Lastly, data may be used to comply with the legal obligations applicable to Tobe Total.

Data Retention Period – How long will we keep your data?

Tobe Total will keep the personal data of users only for the time necessary to achieve the purposes for which they were collected, unless the user revokes the consents granted. Subsequently, if necessary, the information will be kept blocked for the legally established periods.

Recipients – To whom will your data be disclosed?

Your data may be accessed by providers who provide services to Tobe Total, such as hosting services, marketing tools, and content systems, when such communication is legally required or for the execution of contracted services. Tobe Total has entered into the corresponding data processing contracts with each of the providers who provide services to Tobe Total to ensure that these providers will process your data in accordance with current legislation. Data may also be disclosed to the State Security Forces and Bodies in cases where there is a legal obligation. Banks and financial institutions for the collection of services. Public administrations with competence in the sectors of activity, as established by current regulations.

Information Security – What security measures do we implement to protect your data?

To protect the various types of data reflected in this privacy policy, Tobe Total will implement the necessary technical security measures to prevent their loss, manipulation, dissemination, or alteration.

  • Encryption of communications between the user's device and Tobe Total's servers
  • Encryption of information on Tobe Total's own servers
  • Other measures to prevent access to user data by third parties
  • In cases where Tobe Total has service providers for the maintenance of the platform located outside the European Union, these international transfers have been regularized in accordance with Tobe Total's commitment to protecting the integrity and security of users' personal data.

Rights – What are your rights when you provide us with your data, and how can you exercise them?

You have the right to obtain confirmation as to whether or not Tobe Total is processing your personal data. You also have the right to access your personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Under certain circumstances, you may request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Tobe Total will stop processing the data, unless there are compelling legitimate reasons, or the exercise or defense of possible claims. You also have the right to data portability and the withdrawal of consents provided at any time, without affecting the legality of processing based on consent prior to its withdrawal. If you wish to exercise any of your rights, you can contact us at info@tobetotal.com. Finally, we inform you that you can address the Spanish Data Protection Agency and other competent public bodies for any claims arising from the processing of your personal data.

Privacy Policy Changes

Tobe Total may modify this Privacy Policy at any time, with successive versions published on the website. In any case, Tobe Total will notify users in advance of any modifications to this policy that may affect them so they can accept them. This Privacy Policy is updated as of Oct 21, 2023, Tobe Total (MX). All rights reserved.